A tenant and property manager
If you rent the property, describe the damage and contact the person responsible for authorizing repairs. Tell TimberMount whether the owner or manager is available and who will meet the crew.
Separate the resident’s observations from decisions about the work. Provide the unit or entrance details directly when arranging access; do not assume a general building address identifies the right opening.
Describe the temporary protection needed
Explain the type and number of damaged openings, their approximate size if known, and visible frame damage. Tell us whether the property is residential or commercial and who can approve the work.
Board-Up does not include glass repair or replacement. Scope, materials and access need direct review; no arrival time or finished repair is guaranteed by this page.
Before and after the visit
For an immediate threat to life or an active emergency, contact emergency services first. Keep away from unstable glass and damaged areas rather than trying to prepare the opening yourself.
Confirm the agreed work and the responsible contact by phone. Keep a record of the temporary work for the property owner and coordinate permanent repairs separately. Online quote requests are not a monitored emergency dispatch channel.

